TankQuestions? Let’s talk.
Account help, seller questions, listing reports and marketplace feedback.
Contact TankBids
support@TankBids.comFor reports, include the listing or transaction number and what happened. Do not email government IDs, payment-card information or passwords.
Mailbox delivery is being qualified before membership opens. No response-time guarantee is offered during setup.
About payment disputes
Payments are between buyer and seller. Contact your seller and external payment provider about refunds or payment disputes. TankBids can review conduct and account reports.
Useful answers
Does TankBids process payments?
No. Buyers and sellers arrange payment directly. There is no TankBids escrow or purchase-protection program.
Does an identity-review badge guarantee a seller?
No. It describes a limited manual review of submitted information. It does not guarantee authenticity, animal health or fulfillment.
How do fish ratings work?
Eligible feedback is tied to a platform transaction. One to five fish represents the reviewer’s experience. External payments are not verified.
Can I list any species?
No. Species and destination restrictions apply. Livestock selling stays closed until the launch rules are qualified.